FRONT OF HOUSE SUPERVISOR - THE GRANTLEY ARMS - Harrogate FRONT OF HOUSE SUPERVISOR - THE GRANTLEY ARMS Full Time Competitive 45 hours The Grantley Arms Surrounded by rolling countryside, The Grantley Arms is a historic, 17th-century country inn and restaurant, blending traditional warmth with exceptional dining at the heart of North Yorkshire. Boasting roaring open fires, real ales and characterful interior décor, The Grantley Arms has been reimagined into an exciting modern gastropub, elevating British classics with incredible local ingredients in a relaxed, timeless environment. What You'll Be Doing In The Pub • Assist the Assistant Restaurant Manager in the running of the daily service to the required standard. • Be fully conversant with the key operational demands and systems of the department. • Be a presence on the floor during service. • Assist the Assistant Restaurant Manager with the ongoing improvement of standards, proposing ways of improving the product and services which we offer. • Assist the Assistant Restaurant Manager to ensure all guests are provided with attentive, courteous, and professional service of the highest standard as defined in all SOP manuals. • Ensure all employee in-house policies, procedures and government legislation are adhered to. • Assist in ensuring the daily maintenance check and daily checklists are carried out and completed within the department. • Working alongside the Assistant Restaurant Manager to ensure that we are meeting our weekly and monthly cover targets and average spends to constantly look for ways to increase profit and covers. What We're Looking For • Hands on approach to work, always being productive and looking to improve • Passionate about Food & Beverage industry • Detail orientated and drives standards • Possess a positive attitude and a desire to learn • Ability to meet deadlines and work under pressure • Friendly, courteous and helpful with excellent communication skills • Motivated to go the extra mile for guests and colleagues • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley team