Betheexpertothersturnto.Makearealdifferencetopayrolldelivery. Wearelookingforanexperienced SeniorPayrollPractitioner tojoinourManagedServicesteaminBirmingham.Thisisahands-on,seniorroleforsomeonewhoenjoyssolvingcomplexproblems,supportingothersandraisingthestandardofpayrolldelivery. Youwillbeago-toexpertforcomplexpayrollqueriesandescalations,whilealsoplayingakeyroleindevelopingcolleagues,improvingprocessesandshapinghowpayrollservicesaredeliveredacrossthebusiness. ThisroleworkscloselywithteamsintheUK,ROI&India,socollaboration,knowledgesharingandconsistencyarecentraltowhatyouwilldo. WorkingPattern Thisisafull time,permanentroleoperatinginahybridworkingpattern.YouwillberequiredtoattendtheBirmingham,Ruberyofficetwodaysaweek. Whatyouwillbedoing Takeownershipofcomplexandurgentpayrollqueriesandescalations,providingexpertguidanceandresolution Supportandmentorcolleaguesatalllevelsthroughfloorwalking,side-by-sidecoachingandtargetedtraining KeepuptodatewithchangesinpayrollandHRlegislation,toolingandcustomerexpectations,sharinginsightwiththewiderteamandmanagement Embednewlegislation,processesandwaysofworkingintooperationalteams Reviewpayrollprocessesandidentifyopportunitiestostreamlineandimprovethemthroughautomationandtransformationactivity Maintaintrainingandskillsmatricestohighlightknowledgegapsanddevelopmentneeds Usedataandanalyticstosupportservicedelivery,trendanalysisanddeeperinvestigationsintoissues Carryoutincidentreviewsandrecommendsolutionstopreventrepeatissues Supportqualityassuranceactivityacrosscasemanagementandtelephony Playanactiveroleinyear-endpayrollactivity Whatwearelookingfor Wearelookingforsomeonewithstrongpayrollexpertisewhoenjoyssharingknowledgeandimprovinghowthingsaredone.Youwillideallybring: Significantexperienceworkinginpayrollservices CIPPqualificationorequivalentpracticalexperience Strongknowledgeofpayrolllegislation,includingsector-specificinsight Experiencecoaching,trainingorsupportingothersinapayrollenvironment GoodunderstandingofHCMsystems,includingconfigurationandoptimisation ExperienceworkingwithIT-relatedincidents,requirementsorchangeactivity Benefits&Culture AtZelliswecreatemarket-leadingHR&Payrollproductsandservices,topowerexceptionalemployeeexperiencessothatyouandyourpeopledobetter.Ourmulti-award-winningproductspayoverfivemillionemployeesayear,withalmosthalf(42%)oftheFTSE100,50%ofthetopretailersand30%ofthetopuniversitiesintheUK&Irelandascustomers,makingusthelargestproviderofPayrollandHRsoftwareandmanagedservices. Ourvisionistobetheclearleaderinpay,reward,analytics,andpeopleexperiences.Werepassionateaboutcreatinganenvironmentwherepeoplewanttojoin,belongto,andbepartofaprogressiveorganisation.Ourvalues,whichweredefinedwithinputfromallofour2,000colleagues,weliveandbreatheeveryday: Unstoppabletogether. Alwayslearning. Makeitcount. Thinkscale. Ourpeoplearecriticaltoourongoingsuccess;wereproudofourinclusiveculturethatgivesyoutheplatformtogrow,challengethestatusquoandplayacrucialroleinfurtherenhancingourmarketpositionastheleadingproviderofHR&Payrollsoftwareandservices.WithZellisyoullhavethechancetostretchandchallengeyourselfinanenvironmentthatsvaried,flexibleandhugelysupportive. Wealsolovetorewardandrecogniseourbrilliantcolleagues.Aspartofyourbenefitspackage,youllreceive: Acompetitivebasesalary. 25daysannualleave,plusyourbirthdayoffandtheopportunitytobuyadditionalholiday. Privatemedicalinsurance. Lifeassurance4xsalary. Enhancedpensionschemewithcompanycontributionsupto8.5%. Ahugerangeofadditionalflexiblebenefitsacrossfinancial&personalwellbeing,lifestyle&leisure. Interested? Ifyouareanexperiencedpayrollprofessionalwhoenjoyssolvingproblems,supportingothersandimprovingservicedelivery,wewouldlovetohearfromyou. Applynow andbepartofateamthattakesprideingettingpayrollright.