Transport Administrator
Runcorn
Full Time | Permanent
Scope of the position
Be part of the Runcorn transport operations ensuring customer orders are shipped as stated & scheduled, ensuring all related shipping paperwork is produced & communicated to the Freight Forwarders, ensuring the department is run efficiently and safely to meet the demands of PPG Runcorn’s customers.
Transport Administrator main accountabilities
* Efficiently works within a busy dispatch department
* Liaise with production & supply chain team to ensure required inventory is available for shipping as per agreed delivery timelines.
* Maintain Production Meeting T2 minutes to ensure available inventory is available for shipping.
* Liaise with freight forwarders to plan & book shipments to meet agreed delivery timelines
* Helping to answer customer queries on shipment tracking, ETA of shipment and any other shipment queries
* To confirm/assist in any shipping paperwork queries supplied to the Freight Forwarders.
* To create provide Certificates of Origin for identified Export Shipments.
* To provide copy AWB/BL for all air/sea freight shipments as required.
* Performs administrative duties such as answering phones, updating records, and providing excellent customer service
* Maintaining organized shipping records, including statements of origin, shipping costs, products shipped, and receipt dates.
* Adhere to and manage the health and safety guidelines as determined by the Health and Safety Policy and the findings of any subsequent risk assessments.
* Plan / Manage carrier arrivals for inbound / outbound shipments; ensuring drivers have all correct paperwork on arrival & departure.
* Liaise with Customer Service, Production Manager, Shift Managers and Production Planner regarding any potential issues.
* Carry out additional administration duties as reasonably required.
Knowledge, skills and qualification:
The position requires:
* Comfortable working in a fast paced environment to tight deadlines
* Time management skills and strong organizational skills
* Excellent communication skills and ability to work within a fast paced, high achieving team
* Ability to process/manage Lean principles such as FIFO
* Computer literacy required including Outlook, Word, Excel, etc.
* Working Hours: 37.5 hours per week.
Success Factors
* Focus on results and drive change attitude
* Build trust and respect
* Understand market and customer perspective
* Plan & organize, communicate and share information, effectively manage the team, promote teamwork, build strong work relationships
* Strong positive influence attitude
* Manage complexity and capability to deal with ambiguity
PPG is an equal opportunities employer.
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