Contract Business Analyst – Insurance Operations (Outside IR35) Location: Hybrid (Surrey– 2 days per week onsite)
Start: Monday
Duration: Until end of January (scope to extend)
Day Rate: £300 per day (Outside IR35)
We are looking for multiple Insurance Operations Business Analysts to support change and operational improvement initiatives across the business. You’ll work closely with SMEs, technical teams, and project managers to shape and deliver high-quality business outcomes.
Key Responsibilities
Requirements Elicitation & Documentation: Gather, analyse, and validate business/technical requirements.
Process Mapping & Improvement: Produce as-is/to-be process maps (BPMN or similar); identify optimisation opportunities.
Stakeholder Management: Facilitate workshops, align expectations, and manage cross-functional stakeholders.
Delivery Support: Plan and track BA deliverables; support Agile or Waterfall projects.
Data Analysis: Extract insight, define KPIs, and support data-driven decisions.
Solution Design Support: Translate business needs into functional/technical specifications; work with dev/test teams.
Change Management: Assess impacts, support communication, training, and adoption.
Quality & Compliance: Ensure documentation accuracy, traceability, and compliance with governance or regulatory standards.Essential Experience
Solid background in BA work within insurance operations.
Strong documentation, analytical and communication skills.
Comfortable working in hybrid delivery environments.
Immediate availability preferred