Frontline Customer Support
Location: Newcastle
Salary: £26,208 basic plus uncapped commission
Hours: 40 hours per week – Monday to Friday
Do you have a proven track record of exceeding sales targets? Are you the kind of salesperson who puts customer needs first when they’re considering a change of energy provider? This is more than a sales role; it’s your chance to be on the frontline for Utilita Energy.
As a Frontline Customer Support agent you will be the face of Utilita, attending new and existing customers’ homes, selling the benefits of our products and services, and handling additional activities such as meter reads, updating customer information and booking meter installs.
What We Offer
* Guaranteed basic salary
* Uncapped commission earnings – e.g., 15 Live fuels per week at £25.00 per fuel, £375.00 commission
* Guaranteed minimum earnings on commission for the first 4 weeks to get you started (T’s & C’s Apply)
* 4‑day virtual training induction programme with all equipment & uniform provided
What You’ll Bring
* Proven track record in face‑to‑face sales environment.
* Confident communicator with strong objection handling.
* Tech savvy and comfortable using a tablet or handheld device.
Benefits
* Time to Recharge: 25 days of annual leave, plus bank holidays.
* Smart Pension: Employer contributes 4% of your salary when you contribute 5%.
* Event Perks: Win tickets to major gigs, festivals, and shows across the UK.
* Health Care: Dental, eye care, treatments, diagnostics, and consultations.
* Peace of Mind: Death in service benefit pays 3x your salary to your next of kin.
* 24/7 Support: Access to counselling, legal and financial advice, GP services, and more.
* Community: Paid volunteering day each year to support fundraising causes.
To be successful in this role you will be required to pass a security vetting process.
Our employees, just like our customers, come from all walks of life. We champion diversity, inspire an inclusive culture, and enable an environment where you can be your authentic self.
The Luxion Group comprises the following companies: Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
Industries: Utilities
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