E solutions administrator maternity cover

Job Description You will be with our Sales, Operational & Contract Logistics Teams to handle our daily E-Solutions service requirements. This position requires good planning & organisational skills to prioritise daily requests and attention to detail. We work closely with parcel carriers such as DPD, Royal Mail, DHL, UPS etc.

This role is maternity cover and will be 9 months - 1 year.
Based at either our Hemel Hempstead site or our Egham site.

Duties involved but not limited to:
Carrier invoice reconciliation
Issue invoices to customers
Issue credit notes for parcels lost or damaged in transit
Update carrier and customer rate cards
Assist with creating customer rate cards for new customers based on agreed rates
Update rate cards within shipping platform
Create/Update SOP’s relating to invoicing
Review weekly/monthly statements Issue carrier quotes Internal reporting
Ad Hoc admin

Skills and experience required:
Experienced in MS Suite applications including Word, PowerPoint, Excel and Outlook
Excellent verbal and written communication skills with a proven history of providing Customer Service
Organisational and time management skills
Ability to multitask and prioritise tasks effectively