Our client is a global leader in precision test and measurement solutions, serving industries such as telecommunications, electronics, automotive, and aerospace. They are seeking a knowledgeable and customer-focused Customer Support Engineer with hands-on experience in test equipment to join their technical support team. Key Responsibilities * Provide technical support for customers using electronic test equipment, both remotely and on-site when required. * Troubleshoot hardware and software issues, ensuring timely and effective resolution. * Collaborate with engineering, product, and sales teams to understand customer requirements and provide tailored solutions. * Conduct product demonstrations, training sessions, and technical presentations for clients. * Maintain accurate records of support cases, resolutions, and follow-up actions. * Assist in the creation of technical documentation, FAQs, and knowledge base content. * Keep up to date with new products, industry trends, and customer needs. Qualifications & Experience * Bachelor's degree in Electrical Engineering, Electronics, or a related technical field. * Proven experience supporting or working with electronic test equipment (e.g., oscilloscopes, signal generators, spectrum analyzers). * Excellent troubleshooting, analytical, and problem-solving skills. ...