Customer Care & Production Planning Coordinator (Maternity Cover FTC) Location: CF44 6AD (site-based) Salary: £28,000 - £30,000 Hours: 40 per week (8:00am - 4:30pm, 30-minute unpaid break) Contract: Fixed-term (maternity cover until approx. 31st October) Adecco are delighted to be recruiting on behalf of our client for a Customer Care & Production Planning Coordinator to join their team on a fixed-term maternity cover contract. Our client is a well-established and growing manufacturing business, known for its strong reputation within its sector and commitment to delivering high-quality products and excellent customer service. They offer a supportive, team-focused environment where employees play a key role in driving operational success. The Role This is a varied and integral position combining customer service, order management, and production planning. You'll play a key role in ensuring customers receive an excellent service while supporting the smooth running of operations. Acting as the central point of communication, you'll liaise with customers, planning, procurement, and operations teams to keep orders moving, resolve issues quickly, and ensure plans remain on track. Key Responsibilities Customer Care Manage customer orders from receipt through to delivery Handle customer queries and complaints, ensuring prompt resolution Produce accurate quotes, credits, and invoices Communicate any delays...