Location
Bristol (Hybrid) – you will be based in the Bristol office for a minimum of three days a week, with flexibility to work from home. Find out more about our flexible work culture at computershare.com/flex.
Job Description
Billing Administrator
The role operates within the local billing function in Australia and must deliver billing services against strict internal, legal, regulatory and customer requirements.
A role you will love
You will report to the Billing Team Leader and ensure all client invoices are processed efficiently and in a timely manner. This includes liaising with Client Relationship Managers and Service Delivery Staff, preparing and editing complex invoices, clarifying issues, answering queries, seeking authorisation on invoices, and supporting ad‑hoc reporting for client and revenue planning.
Key Responsibilities
* Collate and analyse complex billing information using in‑house systems, technical mapping, Excel, reporting tools and reconciliation processes.
* Liaise with Client Relationship Managers, Service Delivery teams and other internal stakeholders to support client engagements, invoice preparation and billing processing.
* Work closely with the Billing Team Leader to ensure key deliverables, including month‑end close activities, are completed accurately and on time.
* Maintain and update internal systems to reflect new clients and changes to client fee schedules.
* Prepare and deliver monthly and ad‑hoc management reports.
* Support internal and external annual audit reviews by providing required documentation and analysis.
* Attend and actively participate in monthly billing meetings.
* Contribute to billing‑related projects and continuous process improvement initiatives.
What will you bring to the role?
* Experience in the financial services industry.
* Previous experience in billing processes and fee management.
* Strong proficiency in Microsoft Excel, including advanced formulas, lookups (e.g. VLOOKUP) and macros.
* Strong verbal and written communication skills, with the ability to work effectively with internal and external stakeholders.
* Proven ability to analyse, resolve and troubleshoot unique and complex problems.
* High level of attention to detail and accuracy.
* Flexibility to work extended or adjusted hours during month‑end periods to meet strict deadlines.
Rewards designed for you
* Flexible work to help you find the best balance between work and lifestyle.
* Health and wellbeing rewards that can be tailored to support you and your family.
* Invest in our business by setting aside salary to purchase shares in our company and receive a company contribution.
* Extra rewards ranging from recognition awards and team get‑togethers to helping you invest in your future.
* And more – a welcoming, close‑knit community with experienced colleagues ready to help you grow. Our careers hub provides additional information on rewards and life at Computershare: computershare.com/careershub.
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