Manager - American Diner / Waffle House Location: Fareham Contract: Full Time, Permanent Salary: From £29,000 Hours: All evenings off Midweek & Sunday: 9am-4pm Friday & Saturday: 9am-6pm 5 days per week About the Venue We are a newly established American-style diner offering classic comfort food in a relaxed, friendly setting. As a growing business, we're focused on building strong service standards, developing a great team culture, and delivering a consistently enjoyable guest experience. Role Summary As Manager, your role is to lead all daily operations, ensuring excellent service, smooth running of the venue, and a positive atmosphere for guests and staff. This is a visible, hands‑on role where you lead from the front, motivate the team, and maintain high standards throughout service. Key Responsibilities Lead and manage all front‑of‑house operations Maintain consistently high service and guest experience standards Recruit, train, and support team members Create staff rotas aligned with business needs Oversee stock control and ordering Ensure compliance with food safety and health & safety requirements Handle guest feedback professionally Work closely with the kitchen and operational leadership About You Proven experience in hospitality management or supervisory roles Confident leading teams in a fast-paced, food-led environment Strong organisational and communication skills Good understanding of labour control, stock management, and financial reporting Calm, solutions‑focused, and positive under pressure Flexible and adaptable Eligible to work in the UK What We Offer Full-time, permanent role Competitive salary dependent on experience The opportunity to grow with a developing hospitality business Supportive and friendly leadership culture A chance to shape the guest experience and build a strong team Excellent work-life balance with all evenings off Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.