Reporting to the Registered Manager, the Field Care Supervisor / Client Services Manager role will require you to ensure the best possible care is provided to our wonderful clients, by encouraging and motivating caregivers to deliver the best possible care to our clients and to continue to develop their knowledge and skills throughout their employment.
We are looking for a Manager with a strong care background (any Home Care experience would be desirable but is not essential) to join our friendly Bromley based office team.
As Field Care Supervisor / Client Services Manager ( CSM ) you will be involved in:
Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements.
Care Delivery & on-call rota
Managing a team making sure that exceptional service is delivered to our clients and workloads are managed accordingly.
To be successful in the Field Care Supervisor / Client Services Manager role, you will:
Have previous care experience with excellent customer service and man management or supervisory skills.
Have strong organisation and planning skills
Be flexible to meet the demands of the business including participating in an on-call rota
Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle.
You will be an experienced supervisor within the care sector, preferably home care, however not essential.
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Company events
Company pension
Employee discount
Free parking
Referral programme
Monday to Friday
Weekend availability
Petts Wood