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Admin assistant

Medway City Estate
Forge House Care Ltd
Admin assistant
Posted: 22 October
Offer description

Job Description: Part-Time Admin Assistant

Job Title: Admin Assistant (Part-Time)

Location: Victory House, Quayside, Chatham Maritime, Chatham, ME4 4QU

Salary: Up to £13.09 per hour (depending on experience)

Hours: 2030 hours per week (flexible scheduling available)

Contract Type: Permanent / Part-Time

Reports to: Housing Officer

Role Purpose

To provide vital administrative support to the Housing Officer and the wider accommodation team, ensuring smooth day-to-day operations and excellent service for our residents.

Key Responsibilities

* Assist with general office administration, including filing, scanning, photocopying, and data entry.
* Maintain accurate records of tenancy agreements, resident interactions, and property management activities.
* Support the Housing Officer in preparing documents, correspondence, and reports.
* Help organise meetings, appointments, and property inspections.
* Respond to telephone and email enquiries in a professional and helpful manner.
* Update and manage databases and spreadsheets.
* Assist with processing invoices, expenses, and basic financial records.
* Liaise with residents, families, and external agencies as required.
* Undertake any other administrative tasks to support the team.

Person Specification

Essential:

* Good organisational skills and attention to detail.
* Willingness to learn and take on new tasks.
* Basic IT skills (Microsoft Office: Word, Excel, Outlook).
* Friendly, approachable, and professional manner.
* Ability to work independently and as part of a team.
* Reliable and punctual.

Desirable:

* Previous experience in an administrative or office support role.
* Interest in housing, social care, or community work.

What We Offer

* Flexible part-time hours (2030 per week).
* Hourly pay up to £13.09, depending on experience.
* Supportive team environment.
* On-the-job training and opportunities for development.
* Employee wellbeing and assistance programmes.

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