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Payroll and Benefits Manager Hybrid Working | Great Benefits | Supportive Culture
Office Locations: Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Reading, Birmingham, Northampton, and Cambridge
Hybrid working available with the flexibility to work from home and collaborate in-office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.
Join us in redefining payroll and benefits for a modern, hybrid workplace
Fletchers Solicitors are seeking an experienced Payroll and Benefits Manager to lead the redesign, implementation, and continuous improvement of robust payroll processes. This is a fantastic opportunity to join a people-focused firm with a supportive culture, where youll be critical in ensuring payrolls silent running, compliance with all legal and regulatory requirements, and delivering an excellent employee experience.
In Return Fletchers Offers
* 35 hours working week
* Bonus scheme (subject to targets being met)
* 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
* Pension scheme with tax-efficient salary sacrifice option
* Life Assurance Policy
* Medicash policy to cover some dental, optical and other medical expenses
* Company sick pay
* Enhanced Maternity, Paternity and IVF schemes
* Flexible, agile working environment with a positive work-life balance
* Varied calendar of funded company social events
* Monthly voucher awards for winning nominees
* A genuinely supportive and friendly culture
* Ongoing training and professional development opportunities
Main Responsibilities
Payroll Transition & Implementation
* Experience of successfully delivering major payroll transformation projects to improve accuracy, compliance, and employee experience.
* Successful history of managing significant payroll change initiatives, from system upgrades to structural transitions.
* Specify, select and implement appropriate payroll software, ensuring system integration with HR and Finance platforms.
* Develop efficient payroll processes, procedures, and controls.
* Manage data migration and reconciliation during transition.
* Ensure a seamless changeover with minimal disruption to colleagues
Payroll Management
* Oversee the accurate and timely processing of monthly payroll for 1,500+ colleagues.
* Ensure compliance with HMRC requirements, PAYE, NI, pensions auto-enrolment, holiday pay, statutory payments, year-end reporting (P60s, supporting the creation of P11Ds)
* Maintain robust controls, audit trails, and reporting mechanisms.
* Act as the escalation point for complex payroll queries.
Benefits Management
* Manage firm-wide employee benefits (e.g., pensions, healthcare, life assurance, cycle-to-work, flexible benefits platforms).
* Review, recommend, and implement new benefits to support attraction and retention.
* Maintain relationships with benefits providers and negotiate contracts.
* Ensure compliance with tax treatment of benefits and reporting obligations.
Leadership & Development
* Recruit, train, and manage the payroll and benefits team.
* Provide strong leadership, mentoring, and performance management.
* Foster a culture of continuous improvement and excellent customer service.
Collaboration & Reporting
* Work closely with People, Finance, and Technology to ensure systems and processes align.
* Produce regular management reports on payroll costs, benefits take-up, and compliance.
* Act as our subject matter expert for payroll and benefits.
Essential Skills And Experience
* CIPP qualified (or equivalent), and/or significant demonstrable payroll management experience.
* Experienced Payroll and Benefits Manager.
* Strong knowledge of UK payroll legislation, tax, and benefits compliance.
* Experience managing payroll for 1,500+ employees, ideally in a professional services and multi-site environment.
* Demonstrable experience in benefits management, procurement, and vendor management.
* Strong systems knowledge, including payroll software (experience of specifying, selecting and implementing software will be helpful) and HRIS/Finance integrations.
* Previous experience of leading and developing a team.
Skills & Competencies
* Excellent leadership, organisational, and people skills.
* Strong analytical ability with high attention to detail and accuracy.
* Exceptional communication skills, with the ability to explain complex payroll issues to non-specialists.
* Customer-focused mindset, with a commitment to providing an excellent service to colleagues.
* Resilient, adaptable, and comfortable working in a fast-paced, high-growth environment.
* Ability to maintain confidentiality and handle sensitive data with integrity.
Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. Were committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. Were proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.
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