Ecommerce Assistant
Job details
Salary £23,762.39 per annum Discipline Reference023962
Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don’t believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we’ve been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we’re moving forward together, embracing innovation and new technology, to continue to delight our customers.
Working here you’ll explore everything the world of digital retail has to offer — asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you’ve got the perfect place to show your skills and learn new ones. It’s fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers’ lives. We are proud to be N Brown.
What will you do as a Ecommerce Assistant at N Brown?
* Execution of the retail trade plan to contribute to the delivery of the demand targets for the website/app and product categories.
* Support in briefing and signing off creative to deliver the retail trade plan for the website/app home page and other promotional pages and campaigns.
* Proactively ensure that the website/app are free of snags and issues, making suggestions for improved user experience and drive process to prevent issues.
* Support in the analysis of the online demand and conversion activity and metrics, including completion of all required weekly and adhoc reports.
* Supporting the Ecommerce Executive and working cross-functionally with the Digital, Optimisation and CRM teams to ensure that objectives are being met and conversion opportunities are being optimised.
* Assist with the implementation of the category product plans and activity, working closely with the Buying & Merchandising teams.
* Execute ad-hoc requests to ensure service messages are up to date on site/app.
What skills and experience will you have?
1. Able to work in a fast-paced environment, multitask, work to deadlines and reprioritise where necessary
2. Good analytical skills Excellent written and verbal communication skills, and great attention to detail
3. Ability to work collaboratively Excellent team player, enthusiastic attitude and willingness to learn.
4. Is curious about the world of ecommerce, demonstrating knowledge of the customer, the market, technology and competition Good working knowledge of MS Excel
5. Experience in a similar role or graduate with a relevant degree
What’s in it for you?
6. 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
7. Annual bonus scheme
8. Enhanced maternity and adoption leave
9. Company pension with up to 8% N Brown contribution
10. Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
11. A range of financial wellbeing support
12. Colleague discount across all N Brown brands
13. Onsite café with subsidised rates and local restaurant discounts!
14. Life Assurance and Private Medical Insurance
15. Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice
Ways of Working
16. We offer hybrid working which varies across the business depending on the role you’re in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we’re perfectly located, plus we’re surrounded by cool cafes, trendy bars and the best places to eat!
17. Our full-time working hours are 36.17 per week over 5-days. We don’t have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business.
18. Our promise to you:
19. We’re an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
What happens when you apply to a role at N Brown?
As soon as we receive your application, we’ll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!
Employees in our business may have access to our customers’ personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.