Join to apply for the Junior Onsite Search Specialist (6720) role at Cromwell Tools Export
1 week ago Be among the first 25 applicants
Join to apply for the Junior Onsite Search Specialist (6720) role at Cromwell Tools Export
No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
Help us make it easier for customers to find what they need.
We’re looking for a motivated and curious individual to join us as a Junior Onsite Search Specialist. You don’t need to come with years of experience—what matters most is a customer-first mindset, strong attention to detail, and a willingness to learn.
In this role, you’ll help shape how our customers search and find products on our website. You’ll fine-tune search terms, analyse search journeys, and support content improvements that guide customers to the most relevant results—making their experience smoother and more successful.
You’ll work closely with digital developers, analysts, and our content and merchandising teams, turning data into practical changes that improve the customer journey and support commercial goals.
This is a great opportunity for someone who’s analytical, enjoys problem-solving, and wants to build skills in digital content and e-commerce. Full training will be provided, and we’ll support you as you grow into the role.
What will you do on a normal day?
* Analysing and interpreting onsite search data and trends to perform ongoing search tuning and adjustments
* Providing recommendations on content related strategies to optimise and maintain search relevancy
* Enriching key content elements to optimise onsite search performance to drive conversion
* Collaborating with cross functional teams to drive search-led conversion strategy optimisation
* Researching, developing, and documenting workflows for onsite search improvement
* Providing expertise on search optimisation for website improvement projects
* Consulting with digital and IT teams on development, integration, and testing of suggested improvement solutions
* Enriching and repurposing engaging multichannel product content
* Communicating activity in a clear and timely manner including creating a monthly report to demonstrate the progress against KPIs
* Taking risks, failing fast and identifying components of growth to replicate success
* Using reporting dashboards to test, measure and learn from performance
* Develop a close working relationship with peers and other areas of the business to share best practice, align activities and improve business performance
* Promoting the search strategy throughout the business and to suppliers
What are we looking for?
* eCommerce onsite search optimisation experience
* Good understanding of both onsite and offsite search
* Ability to put yourself in the customers’ shoes
* Experience of using Google Analytics, Google Search Console, Looker and Google Keyword Planner
* Ability to analyse data and report on findings
* Flexibility in managing new challenges / changing priorities in a fast-paced environment
* Being open to constructive feedback to evolve and improve
* Excellent communication and organisational skills
* Eager to work autonomously, use initiative, embrace challenges, and proactively seek new opportunities and innovations
* Results orientated with a passion for digital
* Ability to use knowledge and experience of external best practice to shape search plans, direction, and delivery
* Desire to seek fresh solutions to reach business and personal objectives
What’s in it for you?
* Competitive annual leave allowance with annual purchase scheme
* Group Personal Pension
* Company Funded Healthcare Cash Plan
* Company bonus
* Cycle to work scheme
* Commitment to employee development plans
* 24/7 Wellbeing and Employee Support
Other benefits include: Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.
About Cromwell
Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.
We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.
Cromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.
* Apply Now
Loading...
Close map
Location
Leicester (Head Office)
65 Chartwell Drive, Wigston, Leics, UK, LE18 2FS
Loading...
Open In Google Maps
* Location:
Leicester (Head Office)
* Working Hours per week:
38
* Contract Type:
Permanent - Full Time
* Apply Now
Meet the recruiter
Jonathan Terzza
MyHR@cromwell.co.uk
Loading...
Enlarge Map
Group Personal Pension
Company Funded Healthcare
Bonus Scheme
Cycle to Work
24/7 Wellbeing Support
Free Tea & Coffee
Discounted Cromwell Products
Retail & Leisure Discount Scheme
Share this page
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Marketing and Sales
* Industries
Industrial Machinery Manufacturing
Referrals increase your chances of interviewing at Cromwell Tools Export by 2x
Get notified about new Search Specialist jobs in Greater Leicester Area.
Leicestershire, England, United Kingdom 1 day ago
Whetstone, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr