Due to internal promotion, we have an exciting opportunity for a caring, enthusiastic, motivated and customer service focused individual to join our dispensary team who has the ability to multitask, and problem solve. The successful candidate will be working alongside our existing team of 5 dispensers to provide a high-quality service to patients. A good level of English, Maths and IT skills are essential. NVQ level 2 or equivalent dispensing qualification is essential.
25-30 hours a week (Monday, Wednesday & Friday) to include 1 late evening (to 6.30pm) per week.
Main duties of the job
* Taking medications requests and dealing with patient queries
* Dispensing medications
* Checking assembled prescriptions
* Stock control and ordering
* Making up blister packs/trays for patients
About us
We offer 4.2 weeks annual level (pro rata) plus bank holidays, the NHS pension scheme and free parking.
About us:
* Diverse clinical & admin team: 5 Partners, 2 Nurse Practitioners, 3 Nurses, 1 HCA, Dispensary team, Social prescribers, Clinical pharmacist, First contact physio, mental health practitioner, IT/Digital Lead, all backed up by a welcoming Admin team.
* Training practice for GP registrars and medical students
* Modern spacious building with smaller satellite surgery in Hornby. District Nursing team based on-site
* Top ratings in patient feedback survey
* Part of the Western Dales Primary Care Network (WDPCN)
Job responsibilities
* This role involves the preparation and dispensing of medications for our dispensing patient population, including temporary residents and private prescriptions.
* This role will also include medicine management tasks which include adding to and/or amending patient's EMIS medication record, as advised by doctors e.g. discharge and hospital letters
* Issuing of prescriptions to both dispensing and non-dispensing patients which includes taking requests via telephone, email, EMIS and repeat slips
* Handling payments for prescriptions and the checking of patient exemption certificates in relation to this and advising patients on the use/compliance of drugs as necessary.
* Maintaining adequate stock levels of drugs within the dispensary, ordering as required (paying attention to costing at all times) and checking all invoices against stock received. Rotating of stock to ensure short-dated lines are used first, and date checking of stock on a regular basis.
* Maintaining up to date records of Controlled Drugs.
* Ensuring prescriptions are endorsed correctly, overleaf completed by patient, counted, recorded, and filed ready to be sent to the Business Services Authority for reimbursement at the end of each month.
* Maintaining an efficient service between our branch surgery at Hornby with relation to the collection of prescription requests and delivery of medication/prescriptions
* This role will mainly be working at the Kirkby Lonsdale surgery but may include cover work at the Hornby surgery.
* Working in accordance with the dispensary SOP's at all times.
* Carrying out audit and DRUMs to comply with the requirements of DSQS
* Taking part in an annual Performance and Development review as required by the Practice.
* Attending practice meetings and training events. Ensuring that significant events and near misses are reported and made available to be discussed at the meetings
* Providing cover for holidays and sickness to ensure continuation of the dispensing service.
* Maintaining good communications with other members of the practice to maximise benefits to patients.
* Keeping up to date with drugs changes and advancements, sharing useful information with the dispensary colleagues and clinical teams.
Person Specification
Qualifications
* Qualified to NVQ level 2 in Pharmacy Services (or equivalent)
* GCSE grade A to C in English and Maths
* Qualified to NVQ level 3 in Pharmacy Services
Experience
* Experience of working in a pharmacy or dispensary setting
* Experience of working with the public
* Experience of working in a GP practice
* Experience of working with EMIS web
Knowledge and Skills
* Strong computer and communication skills
* Good interpersonal skills, both verbal and written
* Evidence of problem-solving and decision-making skills
* Full driving licence and own car/transport
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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