We have an amazing opportunity to join Team OB as a Team Member in our new Oliver Bonas store opening in Bluewater. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently A bit about us … At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They’re confident, creative, and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role … OB Team Members will: Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. What we look for: Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who’s kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who’s looking for opportunities to learn more. Bonas Benefits: Generous employee discount of up to 60% off all OB products Free access to our 24-hour employee assistance programme with Care First – offering financial, emotional and vocational support Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service Annual discretionary profit-related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022