Assistant Manager Were looking for a full-time, flexible Assistant Manager to join our team and help us deliver fun, safe, and memorable experiences for all our guests. Location: Kennedy Centre, Belfast Working Hours: 30 hours a week, rotating shifts Salary: negotiable, depending on experience About us Family Entertainment Centre Belfast is a place for families to come together, have fun and make lasting memories. We pride ourselves on creating a welcoming atmosphere, a variety of engaging activities, and outstanding customer service. What were looking for: Fully flexible availability (30 hours per week) Strong leadership and communication skills Confident with Microsoft Word and Excel Ability to promote the business through social media and other channels Excellent time management and attention to detail What youll be doing: Supervising and motivating the team to deliver excellent service Hiring, training and supporting new team members Overseeing daily operations to ensure smooth running of the centre Interacting with customers, handling queries and resolving complaints Ensuring company policies, procedures and standards are met Preparing reports and sharing insights with senior management Delegating tasks effectively and leading by example Identifying issues or risks and taking proactive action