**Job Overview**We are currently seeking a Counter Assistant to assist our busy team on Saturdays. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the showroom floor. **Key Responsibilities**• Provide excellent customer service.• Communicate effectively with customers.• Provide a welcoming and friendly environment for customers.• Resolve customer queries and complaints in a timely and appropriate manner.• Provide support for other trade counters as required.• Assist with showroom security.• Display product ranges and equipment.• Where applicable, arrange PDI (pre-delivery inspection) for equipment sold.• Work on electronic point of sale system.• Replenish showroom shelves, and retain high shop-keeping standards. **Skills and Experience**• Previous customer service experience is beneficial.• Good numeracy and literacy skills.• The ability to negotiate with customers.• Capable of working on their own and make successful decisions contributing to a sale. **Benefits**• Accredited Living Wage Employer• Employee discount• Staff uniforms• Discretionary annual bonus, based on company performance• Death in Service Benefit