Company Description
Contract: 6 Month Fixed Term Contract
Working Hours Per Week: 40 Hours Per Week
Location: Conrwall Depot - Station Approach, Victoria, Roche, St Austell, PL26 8LG
Hourly Rate: £12.21ph - Overtime paid an enhanced rate
Shift Pattern: Monday - Friday
Hours of Work: 09:30 - 18:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
As a Collection and Delivery Driver for DPD, you'll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
Starting your shift at the depot, where you'll be responsible for efficiently loading parcels onto your 3.5 tonne van
Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
Accurately scanning and recording parcel information using handheld devices
Collecting signatures and other necessary proof of delivery from customers
Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
Adapting to changing weather conditions and adjusting your delivery approach accordingly
Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD's reputation for excellence in the logistics industry.
Qualifications
What we're looking for:
To be considered for the role you must have:
Held a full UK driving licence and had regular driving experience for 12 months or more
We are also looking for you to demonstrate that you:
Recognise the value of providing great customer service
Can work to deadlines, are flexible and always go above and beyond
Are friendly, approachable, positive, resourceful and professional
Are able to multi-task and problem solve
Have the ability to lift, load and carry parcels weighing up to 30kg
Possess excellent time management and organisational skills
Have a good level of physical fitness to meet the demands of the role
Can work independently and as part of a team
Have basic computer skills and the ability to use handheld devices
Are comfortable working in various weather conditions
Have a good knowledge of local roads and geography
The following would be advantageous, but not essential:
Previous experience in a delivery or logistics role
Knowledge of health and safety regulations in the transport industry
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary. These include;
Free onsite car parking for all employees
Unum Help@Hand - essential health and wellbeing services for you and eligible family members
Health Kiosks visiting every location
Vitality at Work
Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
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