Commercial Operations Trainer - Chester, North WalesSalary: Competitive SalaryBasis: Full timePlease note: We are only able to accept applications from candidates who hold current Conductor competence. This position is only available to candidates employed within Transport for Wales. If you are not eligible to apply for this position, your application will not be considered. Please ensure that as an internal candidate you are applying through your Employee Self Service (ESS) using your work email address. Equal OpportunitiesAt Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone\\\'s different and has their own perspective so we\\\'re building a diverse team that mirrors the communities we serve. Through this we\\\'re determined to be one of Wales\\\' leading inclusive employers. We\\\'re creating an inclusive transport network that everyone in Wales can be proud of.Who we are At Transport for Wales, we\\\'re on a mission to transform transport in Wales and make it fit for the future, whether that\\\'s rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we\\\'re all facing. We\\\'re an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we\\\'ve made to the people of Wales to build a sustainable transport network that meets their needs.Role responsibilitiesWe are recruiting for a Commercial Operations Trainer to join the Operational Training Team in a pivotal role that will design and deliver effective training programmes for primarily the Train Manager function but you may be required to support training for other functions.As a Commercial Operations Trainer you must hold Conductor competence to enable you to support with the delivery of our training strategy as the business progresses with their transformation plans. We also expect the successful candidate to: Collaborate with all internal and external stakeholders, including the Commercial Training Manager, to ensure all training materials meet the necessary requirements and requests are fulfilled with supportive, effective learning. Design and deliver innovative and creative training programmes which meet business requirements and regulatory, safety and industry standards. Lead by example and manage and coach any delegates whilst in the care of the Operational Training team In addition, you will be required to conduct any daily administration duties as necessary to ensure the smooth running and availability of our training facilities and support the Operational Training Team on other associated projects and activities. Who we\\\'re looking for It is essential you have experience of designing, delivering, evaluating, and reviewing training material. Equally essential is the ability to apply innovative and creative thinking where you are able to work well on your own initiative as well as a team. Previous coaching experience and either already hold a relevant Learning & Development or trainer qualification or be willing to work towards achieving one. Willing to work towards, or holds, a recognised assessor\\\'s qualification. Conductor Competency. Strong verbal and written communication skills with an ability to organise, prioritise and manage your time and workload to achieve maximum levels of efficiency. Good basic understanding of IT Knowledge and will be PC literate specifically within MS Office Packages. Welsh Language SkillsThe ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role. Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.Next stepsDoes this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details. TFW is a Disability Confident employer. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful. This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.Please note, we reserve the right to close this vacancy early if we receive sufficient applications. If you have submitted an application for this role within the last 6 months and were unsuccessful, please do not re-apply as regrettably, your application will not be considered.Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.