Are you a people-person who thrives on solving problems and making someone's day brighter? Do you have the energy and drive to deliver top-notch service while keeping things upbeat and engaging? If so, we'd love to meet you.
We're looking for a Customer Service Assistant who can balance professionalism with personality. In this role, you'll be the first point of contact for our customers, ensuring every interaction is smooth, helpful, and memorable.
What You'll Be Doing
* Assisting customers via phone, email, and chat with friendly efficiency.
* Troubleshooting issues and providing clear, practical solutions.
* Guiding customers through products, services, and processes with confidence.
* Maintaining accurate records of interactions and following up when needed.
* Collaborating with your team to improve customer experience and share best practices.
What We're Looking For
* Strong communication skills—you're clear, professional, and approachable.
* A knack for problem-solving and staying calm under pressure.
* Attention to detail with the ability to multitask.
* A positive, proactive attitude that makes both customers and teammates feel supported.
* Previous experience in customer service is a plus, but we value enthusiasm and a willingness to learn just as much.
What You'll Gain
* A dynamic, supportive environment where your ideas and input are valued.
* Opportunities to develop your skills and grow within the company.
* The satisfaction of knowing you're directly contributing to happy, loyal customers.
This is not just another support role—it's a chance to bring energy and creativity to a team that values customer care as much as results. If you're ready to turn challenges into opportunities and build lasting connections with customers, we'd love to hear from you.
Job Types: Full-time, Part-time
Pay: From £14.00 per hour
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Free parking
* Health & wellbeing programme
* On-site parking
Work authorisation:
* United Kingdom (required)
Work Location: In person