Overview
Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We aim to empower our talent to be confident and true to themselves, the London way. Our brand has a long heritage rooted in London, with a signature rainbow representing the energy, diversity and creativity of our community.
We Need You To
* Ensure customer service is of the highest standards at all times
* Be a role model for your team and with your own service standards
* Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
* Actively liaise, communicate and develop good relations with your team and Senior Management
* Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
* Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
* Rota your team effectively and ensure optimum cover during peak trading periods
* Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
* Ensure your store maintains excellent visual presentation which is consistent with company guidelines
Requirements
* Previous retail management experience
* Background with a fashion-forward footwear, accessory or fashion brand
* To be a customer service ambassador
* Proven ability to drive sales and work with KPIs
* To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits
* Competitive basic salary
* Generous bonus structure
* Gorgeous shoes each season
* Amazing employee discounts
Our Stores
The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.
We are one: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: IT Services and IT Consulting
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