Our Client
Our client is a very early stage financial services provider operating in the personal finance and business banking space. They aim to launch their business focusing on credit cards, then expand into personal and business current accounts, and eventually apply for a banking license.
They have significant funding, making this opportunity particularly exciting, more than many well-known fintechs at the same stage.
The role of the Executive Assistant / Office Manager
The Office Manager/Executive Assistant will organize and coordinate office administration and procedures, ensuring efficiency, effectiveness, and safety. They will also provide high-level administrative support to the Managing Director and occasionally to the future Board of Directors.
* Take responsibility for office organization, manage the Reception team, liaise with IT support, oversee project management, ensure deadlines are met, and manage company documents with confidentiality.
* Coordinate calendars, schedule meetings, handle correspondence, and manage human resources matters, acting as a liaison between management and staff.
* Perform duties professionally, adhering to policies and procedures.
Duties & Responsibilities
The main responsibilities include, but are not limited to:
* Ensure office operations comply with Health and Safety and GDPR regulations.
* Maintain effective filing systems and develop a data management system, including procedures for data protection and record retention.
* Collaborate with IT support to ensure efficient office operations, including hardware/software procurement and review of special projects.
* Manage the company website and social media accounts, providing regular updates.
* Use the Property Management System (Qube) for reporting and data analysis.
* Manage office supplies and liaise with suppliers.
* Handle recruitment, onboarding, training, and maintain employee records, including updates to the Employee Handbook.
Administrative Duties
* Organize and schedule appointments and meetings, resolving any conflicts.
* Attend meetings, take minutes, and circulate them.
Skills Required
* Strong organizational and planning skills.
* Excellent communication and interpersonal skills.
* Outstanding telephone manner.
* High attention to detail and problem-solving abilities.
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