Job Title: Office Administrator
Contract Type: Permanent
Salary: £25,043.07 per annum
Working Hours: 37.5 hours per week
Working Pattern: Monday to Friday
Location: Liverpool
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as an Office Administrator
To provide comprehensive office administration support by undertaking clerical and coordination activities to support all departments.
About you
We are looking for someone with
• Demonstrable track record of providing administrative services.
• Experience of maintaining databases.
• Experience of organising meetings and liaising with suppliers.
• Proficient with Microsoft Word, PowerPoint and Excel.
• Ability to show initiative and propose solutions to issues identified.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
* Competitive pay & generous pension
* 28 days holidays plus bank holidays
* Flexible working options available
* Investment in your learning, personal development and technology
* A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile
• Create and maintain filing and database records, ensuring they are current, accurate and compliant with relevant policies and procedures.
• Compile information and prepare documents in a variety of formats including copy and audio typing, formatting and review.
• Support budget management activities; including processing invoices and monitoring expenditure against budget as required.
• Oversee the placing of consumable orders ensuring goods are receipted and invoices are processed in accordance with procedures to ensure that sites are adequately resourced.
• Perform other general clerical duties to support the service, e.g. photocopying, reception duties, resolving queries from colleagues and mail handling.
• Liaise with the facilities team on any required repairs to the office.
• Support the commercial and sales department with the setup of new subcontractors and sales suppliers.
• Support recruiting managers with any requirements associated with new starters including office induction, PPE ordering, IT equipment etc.
• Manage the receipt, recording and distribution of mail.
• Manage the receipt of general phone enquiries.
• Prepare meeting minutes for key meetings including land, build sales, DTMs, customer care etc. Attend site where required.
• Manage the booking of meeting rooms in the office.
• Manage the payment of rent, council tax and utility bills for the office
.• Undertake general office management duties where required as directed by the senior management team.
• Support the senior management team to ensure that health and safety requirements relating to the office are met. Liaise with Riverside facilities and health and safety team where applicable.
• Contribute to the continuous improvement of processes and procedures.
• Attend and contribute to training courses as required.
• Respond flexibly to any necessary changes in work priorities and undertake other duties when required to support the effective operation of the business.
Person specification
Knowledge, Skills and Experience
Essential
• Demonstrable track record of providing administrative services.
• Experience of maintaining databases.
• Experience of organising meetings and liaising with suppliers.
• Proficient with Microsoft Word, PowerPoint and Excel.
• Ability to show initiative and propose solutions to issues identified.
• Results focused with the ability to take ownership of tasks.
• Excellent team player who can work flexibly to meet business requirements
• Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities.
• Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business
Desirable
• Business administration qualification.