Store Manager - York Designer Outlet
Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this.
We are on the hunt for an experienced Store Manager to join our team at York Designer Outlet!
You will be an experienced, dynamic, commercially focused Store Manager with proven results to leading teams and grow sales. This will be a busy role in York Designer Outlet. We are not looking for someone to follow our guide – we are looking for a manager who can analyse our current performance and bring improvements to sales and operational efficiency through their own ideas and retail experience to help deliver a HARIBO experience for our customers and colleagues instore. Our Store Manager for York Designer Outlet will be self-motivated and hands on with previous exposure to working in a fast-paced retail environment and must be prepared to lead the team with a one-team approach to retail.
Our mix that awaits you:
As a Retail Store Manager, you will be responsible for delivering HARIBO sales targets and KPI's by executing HARIBO customer service, retail and operational standards. You will lead, manage and develop your store team to achieve the best that is possible! It’s an exciting time for HARIBO Retail as we continue to invest in developing our retail teams and business!
Our promise to you:
1. Leadership responsibilities within the retail community, for your team and their development
2. Real accountability and an ability to make quick decisions that shape the future of the retail business
3. Real accountability for relationships both within HARIBO and within the exciting shopping centre
Ingredients that you bring with you:
4. Be disciplined, proactive, adaptable and organised who can work under their own initiative
5. Display strong interpersonal skills with all stakeholders, both internal and external
6. Ability to understand situations of conflict and manage emotions in front of customers and colleagues
7. Good oral and written communication skills
8. Experience of stock management and loss prevention
9. People Management skills across the colleague life cycle
10. A key role model of our HARIBO values
Key Accountabilities and Responsibilities:
11. Drive Customer Service instore as a Role Model for the HARIBO Standards of Customer Service
12. Deliver the HARIBO Standards of retail excellence
13. Comply with company standards in Health and Safety and Food Safety
14. Responsibility for end to end stock management, maintaining stock levels, submitting orders and managing the delivery process
15. Staff Planning and ensuring the right people are in the right place at the right time
16. Identify training needs across the team and develop plans for support
17. Measure and report against customer and retail KPI’s
18. Work alongside York Designer Outlet management
Life at the 'happy world' means:
19. Up to £37,500 dependant on experience
20. 28 days holiday + bank holidays
21. Life Insurance
22. Private Medical Insurance
23. Critical Illness Cover
24. Group Income Protection
25. Annual Bonus Scheme
26. 20% discount in our Stores
27. A supportive and dynamic induction period within our other retail stores and the wider HARIBO business
28. And you can't forget...Sweet treats!!
Hours of Work:
This role is 40 hours a week, working in a flexible nature to suit the needs of the retail business. UK travel will be required with this role, as the retail team work as a very close knit team, where support to other stores is often required.
Valid driving license is essential as you will be required to travel to other stores.