Job Description EM_Retain Administrator_Associate The opportunity: The successful candidate would be required to work in collaboration with Assistant Manager/Team Lead/POC to provide administrative support and ensure customer satisfaction. Provide operation support for various administrative projects including but not limited – mailbox management, managing databases, creation and release of periodic reports, work MS-excel reporting, Content Management, web-based publication support, working on dashboard creations and data analysis. Manage day-to-day administrative issues and communicating appropriately to the Team Lead or POC. Your key responsibilities: The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills. Very good understanding of business functions and operations Ability to prioritize and co-ordinate with multiple people on various variables Ability to liaise with POC’s in different regions/offices and work as a team The ability to work and team effectively with clients and other management personnel Skills and attributes for success: Flexible with working hours Methodical and systematic approach Analytical and problem-solving ability High energy level, confident and assertive Solid research and analytical skills Strong interpersonal skills Excellent critical thinking skills to decipher the complex business requirements To qualify for the role, you must have Education: Graduate in related discipline Experience: 6 months to 2 Years in /BPO services/Project Co-Ordination. Experience in multiple systems and applications Prior work experience in a large professional services or financial services company Experience working with clients from different countries (Desirable) Experience working in a business where the primary spoken language is English Ideally, you’ll also have Demonstrate proficiency and experience in MS Office Suite especially in Excel Excellent written and oral communication skills in English language Strong presentational skills; ability to clearly communicate complex messages to a variety of audiences What We Look For Someone who can Manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills. Observant with an eye for detail and Ability to make sound decisions fast. The ability to simplify complex analytical issues and communicate them to a variety of audiences, to work and team effectively with clients and other management personnel and possess high standard of integrity What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. About EY EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.