This successful and rapidly expanding Property Maintenance company are looking to strengthen their team with an enthusiastic Helpdesk Coordinator who is ready to learn new skills and progress within the company.
HELPDESK COORDINATOR / FACILITIES MANAGEMENT CLIENT SUPPORT ADMIN
LOCATION: Based in Sidcup, SE London, you will be within easy travelling distance of the M25/ A2. You may be looking for office-based Helpdesk Coordinator jobs in Sidcup, Bexley, Swanley, Gravesend, Dartford, Bromley, Kent, Chatham, Rochester, Orpington.
SALARY: £28K-£30K basic plus benefits, bonuses, pension, close to town centre shops and amenities, plenty of free parking, modern offices, fun environment, career progression.
HOURS: Monday to Friday, 9.00am - 5.00pm.
As Helpdesk Coordinator, you will be working as part of the service team and the first point of contact for incoming email and telephone enquiries. Your varied day-to-day duties will be to provide helpdesk support to clients in the commercial, retail, leisure, hospitality, and high-end residential sector and the maintenance engineers.
* Responding to emergency call outs for repairs.
* Managing field engineers and their maintenance schedules.
* Scheduling / allocating jobs / co-ordinating workload.
* Developing ongoing relationships with existing customers.
* Raising purchase orders, ordering materials.
* Updating and amending database.
Your professional telephone manner, alongside good organisational and time management skills will ensure you deliver all aspects of these tasks to a high standard. Your ability to work under pressure in a fast-paced office environment, will contribute towards a fun and rewarding career.
As Helpdesk Administrator with previous helpdesk / client support experience within a property maintenance/ facilities maintenance environment, you will be a good team player, with excellent communication skills, be proficient in Microsoft Office and familiar with various CAFM systems.
You may be searching for Helpdesk / Customer Service / Helpdesk Admin jobs in Sidcup, Dartford, Swanley, Bexley, SE London, North Kent. Your background will be in Facilities Maintenance Helpdesk/ Property Management Admin. Current/ previous roles may include Help Desk Administrator, FM Helpdesk Admin, Service Coordinator, FM Service Desk Administrator, Technical Support Administrator, Document Controller, Sales Administrator, Sales Admin Support, Technical Sales Administrator, Service Administrator, Service Maintenance Administrator, Sales Co-ordinator, Senior Customer Services Administrator or similar.
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