Customer Support Executive
Location: Leeds City Centre
Salary: £26,000 per annum
Hours: Monday - Friday, 9:00am - 5:00pm
Working Pattern: Fully office-based for initial training period, with hybrid working available thereafter
About the Role
We are representing a growing retail company based in Leeds City Centre, and we're looking for a confident, organised and personable individual to join their friendly office team.
Attitude and wk ethic is huge for this fast pased role, meaning that this is a fantastic opportunity for:
Recent graduates looking to start their office career
Individuals ready to transition from retail or hospitality into an office-based role
People with strong customer service experience who enjoy working in a fast-paced environment
Retail and hospitality backgrounds are particularly welcome, as the skills you've developed - communication, organisation and customer focus - translate brilliantly into this role.
Key Responsibilities
Handling inbound and outbound telephone enquiries
Providing excellent customer support and resolving queries efficiently
Processing orders and updating internal systems
Supporting the wider team with administrative tasks
Maintaining accurate records and customer information
What We're Looking For
A professional and friendly telephone manner
Strong communication skills (written and verbal)
IT literate and comfortable using Microsoft Office and internal systems
Organised with good attention to detail
Positive attitude and willingness to learn
What We Offer
£26,000 starting salary
Monday-Friday working hours (no weekends!)
Structured training and support
Clear progression opportunities
Hybrid working after initial office-based training period
Modern Leeds City Centre office location
Clear progression pathsIf you're looking to build a long-term career in an office environment and want to join a supportive, growing retail business - we'd love to hear from you.
Apply today and take the next step in your career.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age