Overview
We are looking for a full-time (37.5hrs per week) Clinical Pathway Manager to join our Outpatients Appointment Centre team at Enfield Civic Centre. You will be responsible for leading the Clinical Pathway Administrators and for the smooth running of the patient\'s journey from referral to discharge.
Responsibilities
* Supervise the day-to-day work of the administrative teams
* Manage sickness/absence and recording of annual leave of the team, ensuring service delivery is not compromised, coordinating duty rosters of team where appropriate.
* Ensure ESR information including annual leave, sickness absence and any changes in employment contracts for the administrative team are maintained in conjunction with HR and payroll.
* Ensure an equitable allocation and distribution of workload across all teams, with staff working flexibly to accommodate the needs of the patients and the clinicians they are supporting.
* Manage the recruitment process for the appointment of new staff with support from the assistant operations manager.
* Coordinate and engage in the induction of new team members across the Trust, sharing knowledge and expertise of administrative processes and functions.
* Monitor individual and team performance regularly, holding 1:1 meetings, appraisals (SDRs) according to Trust Policy and team meetings.
About the Trust
The Royal Free London NHS Foundation Trust is one of the UK\'s biggest and most innovative trusts. Across three main hospitals, our dedicated team care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
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