Job Description
Service Delivery Administrator
Length: 10 months
Location: Chalfont St.
Rate: £12.99 PAYE
Job Description Summary
We are building a healthier world by advancing precision care. As a Service Operations Specialist, you will be a key contributor to our mission by ensuring the efficient coordination of service operations that support critical medical technologies. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering operational excellence and exceptional customer experiences.
Job Description
Key Responsibilities
As part of the ervice Operations team (Business Operations, Service Centre & Planning, Logistics), you will:
* Customer & Field Engineer Coordination
* Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and GE HealthCare Field Service Engineers.
* Manage service requests, schedule maintenance and repairs, and coordinate parts logistics.
* Handle escalations and ensure timely, customer-focused resolutions.
Operational Support & Logistics
1. Support internal teams with tools, parts, and transport logistics.
2. Resolve courier and supply chain issues to maintain service continuity.
3. Collaborate with global logistics and planning teams to...