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Head of customer success & nrr strategy (remote-first)

London
Kinsta
Head of customer success
Posted: 13h ago
Offer description

Job Description

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. Candidates should have experience leading customer success teams and a strong background in strategic planning and operational execution.

The position is remote-friendly and offers an array of benefits including flexible PTO and professional development budgets.
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