Overview
A prestigious domiciliary care business is looking for a Care Coordinator to cover the Hertfordshire area on a full-time/permanent basis. They provide domiciliary care on a large scale, and they are growing rapidly as a business and service provider.
Responsibilities
* Scheduling the rotas ensuring that client calls are scheduled as close to their requirements and requests as possible
* Allocating calls to staff in a way to maximise efficiency, taking into consideration travel time, required breaks and availability
* Ensuring calls are allocated in accordance with relevant legislation, including Working Time regulations
* Working alongside the Registered Manager to facilitate new clients across the region
* Ensuring client preferences are met by providing the appropriate Support Worker, wherever possible
* Updating and maintaining client files in relation to their calls, including preferences, changes to requirements, respite, holidays, service suspensions and cancellations
* Ensuring all records are updated of any changes in client requirements to ensure that scheduled care calls are invoiced appropriately, including service suspensions and cancellations
* Being on-call for emergencies, out of hours service, Monday through to Sunday on a rotational basis
* Ensuring supervisions (3-6 monthly) and appraisals (yearly) are conducted in line with regulations
* Undertaking any other duties which may reasonably be required by this role and level of authority
Qualifications and requirements
* Ideally experienced within the Domiciliary Care Sector
* A full, UK driving license with access to your own vehicle
* Compassionate and enthusiastic about provision and the Health and Social Care sector
* Experience of using MS Word and Outlook is essential
* A full enhanced DBS check is required for this role, which is paid for. You will also be provided with your ID badge and any other equipment at no cost to you.
Salary and benefits
In return, you will receive a salary of £25,000 per annum + Company Benefits
How to apply
To apply for this role as Care Coordinator, please click apply online and upload an updated copy of your CV.
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