Call Centre Assistant
Are you a proactive people person with a passion for retail and delivering excellent customer service? If you're considering a career in optics, this role could be perfect for you. As a Call Centre Assistant, previous optics experience is not required; your focus will be on creating an outstanding store environment for both customers and staff, ensuring every patient receives the best care.
Our team
We have a dedicated and welcoming team in our store, ready for you to join.
What’s on offer?
* Up to £12.41 per hour (depending on age)
* 37.5 hours per week
* Auto-enrolment into the pension scheme with employer contributions
* Specsavers Perks – discounts and savings portal
* WeCare employee support service
* Complimentary Headspace app subscription
* Eyecare and hearcare discounts for you and your family
* Additional paid day off on your birthday
* Enhanced family leave and sick pay
Main responsibilities
* Answering calls and booking appointments
* Diary management
* Effective communication with customers and clinicians
What we’re looking for
If you possess these skills, you’re a great fit:
* Passion for delivering excellent customer service
* Organised
* Active listener
* Ability to work well in a team
Desirable experience
Having experience in admin or call centres and strong communication skills can set you apart.
Apply now
If you meet these criteria, we encourage you to apply promptly, as the position will close when filled.
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