Boots UK Nottingham, England, United Kingdom
Overview
Sitting within the Customer Marketing Operations Team, you’ll be responsible for building and delivering multi-channel CRM campaigns, while also playing a pivotal role in our transformation journey as we migrate into the Salesforce Marketing Cloud stack.
You will have the opportunity to work with numerous stakeholders across the business as well as external vendors on exciting and cutting-edge technologies and play an integral part of implementing these in the day-to-day work. You will develop expertise in the digital marketing journey, with full access to our digital marketing training programme, building excellent foundations for career progression.
Responsibilities
As a key member of the Customer Marketing Operations team, you’ll drive dynamic multi-channel communications spanning Email, Push, In-app messages, Inbox, and more. This is an exciting opportunity to make a tangible impact on customer engagement and brand loyalty by working across a variety of channels.
* Collaborate closely with design and marketing teams to bring creative ideas to life through technical email and app communications that captivate and engage customers.
* Build and test custom emails using Salesforce Marketing Cloud stack and Adobe Marketing Cloud, crafting compelling digital experiences that make a difference in our customers' journeys.
* Partner with Loyalty and Data teams to continually innovate and elevate our customer communications across email and app channels, shaping the future of our customer engagement.
* Collaborate with internal and external vendors to explore and test cutting-edge CRM capabilities, driving innovation in how we connect with our audience.
* Contribute to our transformation project by supporting the migration of campaigns and workflows into the Salesforce Marketing Cloud stack, helping to shape best practices and ensure a smooth transition.
* Thrive in a fast-paced environment, delivering impactful results and campaigns under tight deadlines, all while contributing to a highly collaborative and supportive team.
Requirements
• Excellent practical knowledge of HTML and CSS.
• Experience in creating responsive layouts or web design.
• A keen interest in digital marketing and marketing technology tools.
What we offer
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
How to apply
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you’ll be notified by email.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Closing Date: Monday 13th October
Location: Nottingham, full-time
Contract: 9 month fixed term contract
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