Job Overview
We are seeking a friendly and organized Host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. This role requires excellent communication skills and a passion for providing outstanding customer service in a fast-paced restaurant environment.
Duties
* Greet guests as they arrive and escort them to their tables, ensuring a positive first impression.
* Manage reservations and seating arrangements efficiently to optimize table turnover.
* Maintain cleanliness and organization of the host stand and dining area.
* Collaborate with servers and kitchen staff to ensure smooth service flow.
* Handle guest inquiries and concerns promptly, ensuring high levels of guest satisfaction.
* Assist in managing waitlists during peak hours while maintaining a friendly demeanor.
* Dispersal of customer's
Qualifications
* Previous Host/Host experience preferred; food service or restaurant experience is highly desirable.
* Strong customer service skills with a focus on hospitality and guest relations.
* Excellent communication skills, both verbal and written, with effective phone etiquette.
* Ability to multitask in a busy environment while maintaining attention to detail. .
* Previous hotel or guest services experience is beneficial but not required.
* A positive attitude and willingness to work as part of a team are essential for success in this role. Join us in creating memorable dining experiences for our guests
Job Type: Part-time
Pay: £12.50 per hour
Expected hours: 10 per week
Work Location: In person