Main area Planned Care - MSK and Therapies - Plastic Surgery Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 30 hours per week (Office based role, hours flexible over a Mon-Fri working week) Job ref 389-25-7478553
Employer Bradford Teaching Hospitals NHS Foundation Trust Employer type NHS Site Bradford Royal Infirmary Town Bradford Salary £24,937 - £26,598 pa pro rata Salary period Yearly Closing 12/10/2025 23:59
Surgical Waiting List Coordinator - 30 hpw
NHS AfC: Band 3
Job overview
Closing Date: 12th October 2025.
Shortlisting to take place commencing: 13th October 2025.
Interview expected to take place in the week commencing: 20th October 2025.
An exciting opportunity has arisen for a Surgical Waiting List Coordinator to join the Plastics team at BTHFT. The successful candidate will contribute to providing a high quality and efficient scheduling service for patients under the care of the Plastic Surgery Service.
The successful candidate will be expected to prioritise their own workload to ensure patients receive their surgical interventions within appropriate timescales according to their clinical need, national waiting list targets and the Trust’s Patient Access Policy, seeking reference from the B4 Senior Medical Secretaries and Admin Team Manager as required.
The successful candidate will work to defined working procedures to maximize effective use of theatre capacity and to help ensure the Trust meets local and national waiting time targets. A significant responsibility of the role is to accurately record information onto all NHS systems.
There will be an opportunity for any interested candidates to join an MS Teams Meeting scheduled for Tuesday 7th October at 12.30 pm. Oliver Swift, Service Manager, will give a short presentation on the services of the Plastic Surgery Department, followed by a Q&A session. Please contact [emailprotected] to register your interest for this.
Main duties of the job
· Schedule patients in line with waiting list policies and the availability of appropriate clinical time and facilities/equipment. Select patients for admission from the waiting lists in conjunction with the clinical team. Liaise with the theatre team as necessary to book any specialist equipment required.
· Make booking arrangements with individual patients. Send all the relevant information (e.g., admission documentation, dietary advice) to patients in advance of their treatment. Ensure all preparatory steps have been carried out (e.g., pre-assessment, TCI booked onto TACC, documented on EPR)
· Cancel and restructure theatre lists, ensuring theatre sessions are utilized to capacity. Notify patients of any cancellations and offer alternative dates in line with Trust policy.
· Regularly validate elective inpatient waiting lists with the B4 Senior Medical Secretaries and Admin. Team Manager, to ensure waiting time targets are achieved.
· Participate in the weekly Theatre Scheduling Meeting to plan and discuss all theatre lists over a rolling 6-week basis.
· This is a new role, and the successful candidate will also have supervisory responsibility for the 2 full-time B2 administrators who support the theatre scheduling process.
Working for our organisation
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
* We are one team
We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Detailed job description and main responsibilities
IT skills are essential including knowledge of Microsoft packages. Medical secretarial experience is desirable but not essential, but you should have a secretarial or administrative background including dealing with the general public on a face-to-face basis and by telephone often around sensitive issues.
A high standard of communication and interpersonal skills with the ability to work with staff at all levels is essential to this post along with a strong team ethic; you must have enthusiasm, motivation and demonstrate pride in your work. A good knowledge of the NHS would also be advantageous
Person specification
Experience
* NHS administrative/secretarial experience
Knowledge
* Understanding of Information Governance and Confidentiality
* Understanding of RTT
* Experience of using patient management systems
Skills
* Ability to communicate with staff/patients at all levels
* Excellent verbal and written communication skills
* Ability to prioritise, work calmly, confidently, and efficiently under pressure and to meet deadlines
* Friendly and professional telephone manner
* Able to communicate sensitively and tactfully with patients and carers
* Able to follow Trust policies and procedures
Qualifications
* Knowledge of Microsoft Office packages, e.g., Word, PowerPoint, Excel, and other IT skills
* A good standard of general education, NVQ Level 2/3 or equivalent experience
* Knowledge of TACC and EPR
Employer certification / accreditation badges
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
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