Ocean Freight Forwarder Lichfield Up to £35,000 DOE Monday-Friday, 9am-5pm We're working with a well-established freight forwarder in the Lichfield area who are looking to add an experienced Ocean Freight Forwarder to their growing team. This role is ideal for someone confident in export operations, with knowledge of imports being a real advantage. What you'll be doing Manage end-to-end ocean export shipments, including booking, documentation, carrier liaison, and compliance. Handle key milestones from origin to destination, ensuring all deadlines and client requirements are met. Prepare and process Bills of Lading, commercial invoices, export declarations, and all relevant shipping documents. Communicate daily with carriers, overseas agents, hauliers, and customers to keep shipments on track. Support with import operations when required - a bonus but not essential. Provide excellent customer service, keeping clients updated throughout the shipment lifecycle. Resolve any issues or delays proactively, maintaining strong relationships with partners and customers. What we're looking for Experience in ocean freight forwarding ,for a UK based freight forwarder. Understanding of export customs processes and global shipping procedures. Imports knowledge is beneficial but not mandatory. Strong organisational skills and the ability to manage multiple jobs at once. Confident communicator who enjoys working in a close-knit team. Familiarity with freight software / systems. What's on offer Salary up to £35,000 depending on experience Monday to Friday, 9am-5pm Supportive team culture with opportunities to grow Stable, long-term role with a reputable local forwarder WR Logistics are the 1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.