Assistant Resident Services Manager – Nottingham – £33k Nottingham Build to Rent £33k OPR are working exclusively with a leading Build to Rent operator to source a highly organised and detail-oriented Assistant Resident Services Manager for Nottingham’s premium BTR offering, a 348-apartment development that sets the standard for rental living in the city. This is a fantastic opportunity for someone with strong leadership skills and a passion for delivering exceptional service in a vibrant residential community. You’ll be directly managing two Resident Services Assistants and supporting the Senior RSM in ensuring smooth day-to-day operations. Key Responsibilities Lead and manage the RSA team, overseeing rota and daily responsibilities Ensure seamless resident move-ins and move-outs, with all processes completed on time Respond to resident enquiries and escalate complaints when necessary Coordinate with contractors and maintenance teams, ensuring high standards are upheld Support the delivery of resident events and community engagement initiatives Conduct property inspections and in-tenancy visits Assist with budget tracking and operational reporting Shift Pattern: Weekly rotation – Early (8am–5pm), Mid (9am–6pm), Late (11am–8pm) Weekend Work: 1 in every 3 Saturdays (No Sundays) About You Experience in residential property, hospitality, or customer service Proven ability to manage and motivate a team Meticulous attention to detail and strong organisational skills Excellent communication and interpersonal abilities Tech-savvy and confident with reporting tools Passionate about creating a welcoming and well-run living environment Why Apply? Be part of Nottingham’s leading Build to Rent development Join a collaborative and forward-thinking team Enjoy a varied and impactful role with room for growth Competitive salary and benefits package How To Apply Please get in touch with Katie Altoft at katie@onepropertyrecruitment.co.uk. One Property Recruitment are specialists in the real estate sector covering block and estate management, Build To Rent, financial services, commercial and facilities management. We’re reshaping careers and lives through a gold standard of property recruitment by connecting exceptional talent with leading organisations. Passionate about real estate, our team works tirelessly to attract, nurture, and connect the best talent to drive industry success. Please note: Due to a high volume of applicants, should you not hear from us within 5 working days, you may assume your application has been unsuccessful. Posted by Stephanie Jobson Managing Director Apply Back to Vacancies