Pay: £13.00 per hour plus tips
Job Description
Linen Porter
Rate of Pay: £13 per hour plus tips
Hours Minimum 40 hours per week
Based Matfen Hall Country Hotel, Spa and Golf Estate
Reporting to Head Housekeeper
Overview: Matfen Hall is a privately owned five-star country house 63-bedroom hotel, spa, and golf course. The Hotel was purchased by Sir David and Lady Sylvia Harrison and Family in August 2020.
Since the takeover in 2020, a programme of refurbishment and repositioning of Matfen Hall has taken place, with further investment to follow. The direction of the business is to achieve 5 Red Star status within the next two years. As a Linen Porter you will be part of the repositioning of the Hotel from its previous status as a volume wedding venue and hotel to become a luxury property offering a high-level service with a broad product offering that endears guests to stay for several nights.
The business is now in need of a Linen Porter to join our existing team. Working with the Head Housekeeper to deliver outstanding presentation of our rooms and suites, our public areas across Matfen Hall.
As a Linen Porter you will be tasked with changing the linens on beds as well processing the cleaning of these in our in house laundry. Immaculate presentation of all areas of the Hotel is the passion of our housekeeping team.
LINEN PORTER DUTIES AND RESPONSIBILITIES:
* Assist with striping of beds
* Movement of clean and or dirty laundry to and from bedrooms to the in house laundry
* Stocking of linen cupboards on bedroom corridors
* Operation of in house laundry machines and linen press
* Ensure guest requests are met – e.g extra bedding, pillows, cots.
* Engage positively with guests and represent the business well.
* Advise of any stock items running low.
* You may also be required to help with the making of beds and cleaning of rooms
PREREQUISITES:
* Communicate clearly and effectively.
* Positive attitude and approach to work.
* Flexibility to assist in all Housekeeping areas.
* Ensure all equipment used is used in-line with training.
* Pride in maintaining standards
* Ability to work in a team and take instruction.
* Report any maintenance issues to your line manager immediately.
EXPERIENCE:
The ideal candidate will have 1+ years housekeeping experience within a luxury hotel setting.
CONTACT: James O'Donnell – Head of Commercial Development, Walwick Estate Group
Mob: Email:
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Employee discount
* Free parking
* Gym membership
Schedule:
* Day shift
* Holidays
* 5 out of 7 day rotation
Experience:
* Housekeeping: 1 year (preferred)
Work Location: In person
Job Types: Full-time, Permanent
Pay: £13.00 per hour
Expected hours: No less than 24 per week
Benefits:
* Company pension
* Employee discount
* Gym membership
* On-site gym
* On-site parking
Work Location: In person