ConservatoryLand Ltd are a growing national manufacturer of conservatories. We are currently seeking a highly skilled and dedicated Conservatory Installations Inspector/Onsite Support Engineer to join our field-based team.
The role involves overseeing conservatory installations carried out by approved and pre-approved members of our 'Approved Installer Network', providing advice and guidance where necessary to ensure a first-class installation and exceptional service to our customers.
Responsibilities
Requirements
Travel nationally to our customers properties throughout parts of England and Wales.
Attendance onsite prior to and during the whole conservatory installation process to provide installers with advice, assistance, and guidance, to ensure a first-class build and finish.
Share technical expertise from the onset of the installation process through to installation completion.
Communicate with customers and installers throughout the conservatory installation process to ensure total customer satisfaction.
The accurate reporting, administration, and communication of installer competence, quality, and workmanship.
Collate evidence regarding installations, with the ability to identify installation errors and incorrect processes, possessing a confidence to consult installers regarding these inaccuracies, in a professional manner.
Conduct quality/spot checks, at random, on previously approved installers.
Collaborate with other conservatory installation inspectors/onsite support engineers to resolve complex technical issues.
Execute service calls/reports to a high standard along with the rectification of installation issues, as and when required.
The majority of time will be spent on-site, averaging 3 - 4 days per site visit, this will require regular overnight stays away from home.
About You
Recent experience within the same or a similar role requiring fitting skills for a range of conservatories designs and roof systems.
Experience in the installation of steel bases is desirable.
Strong knowledge of conservatory installation equipment, tooling, and processes.
Proficiency in troubleshooting and resolving onsite installation issues.
Excellent communication skills.
Ability to work independently and effectively manage time and resources.
Willingness to travel nationally and regularly complete overnight stays.
Good industry product knowledge with a drive, ambition, and determination to develop technical knowledge of the products we supply and manufacture.
The ability to develop good working relationships with both colleagues and installers.
The ability to successfully follow processes and deliver required and measurable results.
Full driving license
Additional Information
Company van, tools, and mobile provided and expensed
Fuel, travel expenses, and hotel charges (including overnight allowance) expensed
28 days holiday entitlement inclusive of recognised public holidays
Birthday leave
Employee Referral Programme