Get the technical autonomy, complex caseload and leadership influence that most senior liability roles promise — but rarely deliver.
This role combines complex cradle-to-grave liability adjusting with a genuine step into senior technical leadership.
You'll handle high-quality EL, PL and property damage claims across the South East, while also working on specialist exposures including product recall and entertainment liability — work that sits well outside routine casualty portfolios.
Because instructions are delivered on an hourly-rate basis, you're trusted to investigate thoroughly, shape strategy and drive outcomes rather than manage claim volume.
What this role offers that others don't:
- Complex, non-routine liability claims
- Specialist and niche exposures
- Real technical autonomy
- Influence beyond your own caseload
- Clear progression toward senior management
Your role
Operating at Associate Director level, you'll:
- Act as a technical referral point for the wider casualty team
- Support and develop trainee adjusters
- Influence investigation strategy and reporting standards
- Help shape the future direction of the liability practice
- This creates a practical pathway into broader leadership responsibility over time — not just a larger personal caseload.
Who this suits
A technically strong liability adjuster who enjoys complex work, shares knowledge naturally, and wants their experience to carry wider influence.
Hybrid working across London & the South East.
If your current role feels technically solid but increasingly predictable, this is worth a confidential conversation.
Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD261. For all other vacancies, take a look at our website - (url removed)