More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK with a network of almost 500 stores, over 1,600 convenience stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re currently recruiting for a high performing Online Manager. In this role, you will lead a high performing team of flexible, engaged colleagues who focus on what matters most to customers, whilst delivering operational excellence in your department. You will manage a team of Home Delivery Drivers & Customer Assistants who source products for online orders through various platforms. Reporting into the Store Manager, you will also: Empower colleagues to always put the customer first and deliver outstanding customer service Champion customer service by listening and responding to customers Take time to review customer feedback Ensure market leading availability across the department Lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable c...