Food & Beverage Assistant
Champneys Springs
Weekends only
At Champneys, we don’t just offer a job – we create careers in wellbeing.
As a leading health spa brand with resorts, hotels and city spas across the UK, we are dedicated to helping our guests feel their very best – inside and out. Built on a philosophy that health, beauty and wellbeing are interconnected, we pride ourselves on delivering exceptional guest experiences in inspiring surroundings.
The Role
As a Food & Beverage Assistant, you will play a key role in delivering a memorable guest experience across our restaurants, bars and events spaces.
You’ll be part of a motivated team, providing friendly, professional service while creating a welcoming and relaxed environment for our guests. You will also support the team in maintaining high standards and contributing to a positive, commercially successful department.
What You’ll Be Doing
1. Providing outstanding service across restaurant, bar and room service areas
2. Welcoming guests and ensuring a warm, professional experience
3. Preparing service stations and assisting with mise-en-place before service
4. Taking orders and serving food and drinks efficiently and professionally
5. Supporting events including meetings, weddings and afternoon teas
6. Maintaining excellent product knowledge, including menus and nutritional information
7. Keeping service areas clean, organised and presentable at all times
8. Handling guest feedback and escalating when required
9. Working closely with the kitchen and wider teams to ensure smooth service
10. Supporting upselling opportunities by promoting Champneys experiences and facilities
What We’re Looking For
11. A naturally friendly and welcoming personality
12. Passion for delivering exceptional guest service
13. Strong communication and teamwork skills
14. An interest in food, wellbeing and nutrition
15. A proactive, positive attitude with a willingness to learn
16. Ability to work in a fast-paced environment while maintaining high standards
Why Work for Champneys?
17. A focus on wellbeing – for our guests and our teams
18. Opportunities for development and career progression
19. Supportive, team-focused culture
20. Exposure to a unique wellness-focused food offering
21. Work in beautiful, luxury environments
Our Commitment
22. We are committed to maintaining the highest standards of health, safety and hygiene, and expect all team members to play their part in creating a safe and professional working environment.
Ready to Join Us?
23. If you’re passionate about hospitality and want to be part of a brand that genuinely cares about wellbeing, we’d love to hear from you.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
24. Health, Wellness and Wellbeing incentives
25. Digital fitness programmes
26. Nutrition guides and recipes
27. Self-Guided meditation
28. Wellbeing podcasts
29. Champneys experiences (such an overnight stay or an ultimate spa day experience)
30. App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
31. In house social media connecting our Champneys Family
32. Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
33. Motivating, rewarding and engaging colleague events.
34. Discounted stays for you, your friends and family at any of our properties.
35. Complimentary Spa Day on completion of your probationary period.
36. 50% discount on all Champneys products.
37. Great discounts on our partner products Elemis and Clarins.
38. Discounted membership to our exceptional health clubs.
39. Merlin Entertainments Attraction.
40. Introduce a friend incentive.
41. Long Service celebrations.
42. Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
43. Professional Uniform.