Overview
MacPhails Coaches are a long established coach company, based in Salsburgh.
We are seeking an experienced Transport Manager to assist our transportation operations. The ideal candidate will possess strong leadership qualities and an understanding of drivers hours regulations. This role is crucial in ensuring that our transport services are efficient, cost-effective, and meet the highest standards of customer service. The Transport Manager will be responsible for managing the team alongside the director, and maintaining compliance with all relevant regulations.
Responsibilities
* Lead and manage daily dispatch of coaches and drivers
* Oversee the planning and execution of transport schedules
* Monitor drivers on daily duties and assist where required
* Maintain accurate records of transportation activities, including vehicle maintenance, driver performance, and delivery metrics.
* Ensure compliance with all relevant transport regulations and safety standards.
* Liaise with customers to provide excellent service, address concerns, and resolve issues promptly.
* Utilise Microsoft Office applications (Word, Excel, Outlook) for reporting and communication purposes.
* Collaborate with other departments to enhance overall operational effectiveness.
* Monitor fuel consumption and implement cost-saving measures where possible.
* Control fuel cards
* Health and Safety checks and monitor.
Requirements
* Proven experience within the transport or logistics sector.
* Strong knowledge of driving regulations and supply chain processes.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential for data management and reporting.
* Excellent communication skills in English, both written and verbal, to interact effectively with team members and customers.
* Strong organisational skills with the ability to manage multiple tasks simultaneously.
* High level of computer literacy to navigate various IT systems related to transport management.
* A customer service-oriented mindset with a focus on delivering exceptional service experiences. This position offers an exciting opportunity for individuals looking to advance their career in transport management while contributing to a dynamic team environment focused on excellence in logistics operations.
Job Type: Full-time
Pay: £33,280.00-£40,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
* Sick pay
Work Location: In person