Our client is looking for 2 Rangers to be based at Dunluce Castle Rate of Pay: £13.69 per hour Start Date: ASAP Location: Based at Dunluce Castle Hours: Subject to change as required by business need. 3-week repeating rota. Working 5 days out of every 7. 1 weekend off in every 3. Winter hours 08:30 – 16:30 Summer hours 0900 – 1700 Role Details: Job Purpose • Provide support to the site management in the presentation, maintenance and conservation of State Care Monuments. • Provide support to the site management in the management of visitor access to State Care Monuments. • Provide support to the site management in the facilitation of events and activities at State Care Monuments. • Provide support to the site management in the delivery of visitor services at State Care Monuments. • Provide support to the Premises Officer in the management of assigned buildings. • Provide support to site management in monitoring the delivery of projects. Main duties and responsibilities of the post holder will include: 1.Visitor Services: • Issuing admission tickets and receipts • Cash handling Version • Sale of goods • Reconciling receipts against cash taken • Carrying out stock control checks • Escorting / supervising groups • Assisting with the preparation, organisation and running of events. • Giving guided tours and talks. • Assisting with the preparation and setting up of displays/exhibitions, enhanced experiences and interpretative materials. • Helping the public, answering questions and making visitors feel welcome. • Assisting the facilitation of externally run events and usage of sites. 2.Site Presentation: • Outdoor maintenance including grass cutting, hedge trimming and fencing. • Cleaning and minor maintenance of buildings. • Ensuring site furniture / signage is well presented (installation, inspection and routine maintenance). • Maintain the general upkeep and presentation of Departmental vehicles, plant and machinery. • Litter / dog foul collection and bin emptying. • Conducting visitor surveys including completion of questionnaires. • Animal and plant control. • Operating specialist equipment / machinery (for which training will be provided). • Operating a range of tools and equipment, which may include hand tools, minor plant, machinery, and vehicles following the delivery of required training. • Driving Departmental vehicles. • Upkeep of and collection of data from visitor number counters 3. Health and Safety Compliance with Health and Safety requirements including: • Lone working policy and procedures. • Highlighting any issues at sites. • Carrying out site inspections. • Responding to and remedying issues identified in Health and Safety audits / inspections. • Assisting with carrying out risk assessments and fire evacuation drills. • Following up any issues arising. • Maintaining records accurately. • Timely and accurate recording of all accidents and ‘near miss’ incidents. • Awareness of the correct response to an emergency situation. 4. Other Duties: • Providing cover for designated State Care sites and assisting with their operational running to include evening and weekend work. • Opening, closing and checking the security of sites and car parks. Setting alarms where appropriate. • Patrolling sites / buildings and enforcing byelaws as an ‘authorised person’ as set out on warrant cards where appropriate; encouraging responsible behaviour by the public. • Operating audio visual, IT and camera equipment. • Use of NI Civil Service IT systems. • Maintaining and recording site information, such as complaints, visitor numbers and patrol reports. • Supporting the establishment of and maintaining good working relationships with local landowners, local councils and local community groups and the general public. • Providing a high-quality service to all customers Essential Criteria: 1. 1 years’ cumulative experience gained in 2 or more of the following areas: • Maintenance of sites for public access. • Maintenance of property or land for natural or built heritage. • Maintenance of heritage sites for public amenity. • Promotion of built or natural heritage through the presentation of guided walks/tours, interpretative materials or assisting in running public events. AND 2. 1 years’ cumulative experience gained in a customer facing role (this can be concurrent with Point 1 above) AND 3. A full Category B driving licence, valid for Northern Ireland that will enable the candidate to carry out the duties of the post in full. • 5 passes grade C or above at GCSE or equivalent, which must include English Language and Mathematics - Certificates are required as proof. • Access NI will be required for this role Desired - 1. 1 years’ experience in using ground maintenance equipment on public amenity sites. 2. 1 years’ experience in assisting with property and premises management including undertaking, recording and reporting Health and Safety inspections on public amenity sites.