Property Loss Adjuster
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Home United Kingdom
Reporting To: Sarah Molyneux
Overview
New Opportunity. As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. You’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.
Your New Role
* Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
* Process all invoices and approve estimates within 5 working days of receipt/agreement.
* Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
* Full completion of all prepared site notes templates and associated documentation within set SLA’s
* Ensure that the data contained in Cq is accurate at all times.
* Assist in maintaining accurate management information by completing spreadsheets as necessary.
* Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
* Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
* Work to ensure correct policy interpretation and validation.
* Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
* Ensure files are up to audit standards at all times.
* In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
* Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
* Build good working relationships with clients and staff, internal and external to the Davies Group
* Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group
* Responsible for out of hours calls into the Davies Group via a pre-set rota
What You'll Bring to the Role
* High level of Property Loss Adjuster experience
* Already hold or working towards recognized professional qualifications at a diploma level
* Accuracy, attention to detail and an analytical approach
* Strong verbal and written communication
* Demonstrable experience of organizing and managing own workload is essential
* Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
* Excellent time management to be able to work to short/changing deadlines.
* 5 Grade A-C’s GCSE’s or equivalent including Math’s and English
* Being prepared to work nationally on occasion with overnight stays.
* Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays
Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. #INDUKI
Benefits
Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).
* Join us and enjoy our ever-evolving benefits, including but not limited to:
* Reward platform – discounts for over 800 retailers
* 25 days holiday (rising with service)
* Well-being centre
* Recognition programme
* Paid fertility appointments
* Fostering friendly employer
* Pension - matched contribution at 5%
* Life Assurance (4 x basic salary)
* Development, training, and professional qualification
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