Description Job Title: Business Support Assistant - Grangewaters Outdoor Education Activity Centre Salary: £26,556– £28,764 per annum (pro rata to hours worked as part-time) Grade: B Contract Type: Fixed Term - 12 months Working Hours: 28 hours per week About the Department Grangewaters is a lively, inspiring place where people come to challenge themselves, connect with nature, and enjoy the outdoors. From activity sessions to events and adventure programmes, everything we offer helps people build confidence, boost physical activity, and improve their wellbeing. And we’re on a mission: to welcome even more people through our doors and help our communities grow healthier, happier, and more connected. With your support, we can take Grangewaters even further. About the Role As a Business Support Assistant, you’ll play a key role in keeping our centre running smoothly and ensuring every visitor feels welcomed and supported. In this dynamic position, you will: Deliver a warm, professional, and informative reception service to all our customers Provide essential administrative support to both the Grangewaters team and the Participation Team Manage key finance tasks, including bookings, invoicing, and handling important customer information This role offers the chance to make a genuine impact by helping create seamless experiences for our visitors and contributing to the continued success and growth of our centre. What We’re Looking For We’re seeking someone who brings energy, confidence, and a can‑do attitude, with: Strong communication skills and the ability to interact positively with callers, email enquiries, and visitors at every level Flexibility to support the changing needs of a busy and varied service A keen eye for detail, with the ability to maintain accurate records and produce clear statistical information when required The confidence to use your own initiative, prioritise your workload effectively, and work collaboratively as part of a wider, supportive team DBS Check: Yes, basic check level is required. Benefits of Working with Us At Thurrock Council, we value our employees and offer a comprehensive benefits package, including: Generous annual leave entitlement Local Government Pension Scheme Flexible and hybrid working opportunities (where applicable) Ongoing training and professional development Employee assistance programme and wellbeing support Staff discounts and local offers A supportive and inclusive working environment Important Dates Closing Date (Redeployment Only): 26th March 2026 Closing Date (Internal & External): 6th April 2026 Interview Date: To Be Confirmed Additional Information If you have any questions about the role or interview process, please contact: Wendy Warman – Participation and Outdoor Education Manager wwarman@thurrock.gov.uk - 01708 855228 To view the Job Profile and Person Specification, please follow the link below: Download Job Profile (PDF Document)