ROLE AND RESPONSIBILITIES
The Quality Manager (Pension Transfer Specialist) will support the construction of all types of advice for all firms within the Advanta Group. The individual must be Pension Transfer Specialist qualified and experienced to provide specific and bespoke support in advice construction to support the delivery of the group's Defined Benefit Pension Transfer policies and procedures. Experience in supporting the construction, delivery and review of corporate and group advice is highly valued and has the potential to be a growing part of the role.
Key responsibilities include:
* Technical Knowledge and Skills: Apply in-depth technical knowledge and skills specific to pension transfers, including understanding of FCA guidelines, to ensure advice meets regulatory standards.
* Supporting Corporate, and Group Advice: Provide support in the construction of corporate and group advice, ensuring it meets regulatory standards and aligns with client needs.
* Supporting Advisers and Paraplanners: Assist in the construction of advice, ensuring it meets regulatory standards and aligns with client needs.
* Pre-Sale Reviews: Undertake pre-sale reviews of complex, higher-risk, or T&C-related advice to ensure compliance and suitability.
* Post-Sale Reviews: Conduct post-sale reviews to ensure the advice provided continues to meet client needs and regulatory requirements.
* Thematic Reviews: Participate in thematic reviews of legacy advice, focusing on ensuring good client outcomes.
* Reviewing Historical Advice Files: Conduct thorough reviews of legacy advice files to ensure they meet current regulatory standards and company policies.
* Identifying Compliance Issues: Detect and report any compliance issues or discrepancies in the advice provided in historical files.
* Assessing Client Outcomes: Evaluate the quality of advice given to clients and ensure that it aligns with the best interests of the clients.
* Documenting Findings: Maintain detailed records of findings and recommendations for each file reviewed.
* Providing Feedback: Offer constructive feedback to advisers and paraplanners based on the review findings to improve future advice quality.
* Updating Records: Ensure that all client records are updated accurately to reflect any changes or corrections identified during the review process.
* Collaborating with Compliance Teams: Work closely with compliance and legal teams to address any regulatory concerns and implement necessary changes.
* Reporting to Management: Prepare and present reports to senior management on the status of legacy advice file reviews and any significant issues identified.
* Staying Informed: Keep up to date with changes in financial regulations and industry best practices to ensure ongoing compliance.
The Quality Manager (Pension Transfer Specialist) occupies an important position within the firm and must be highly conscientious and responsible. They will play a key role in ensuring our back book advice is robust from a regulatory perspective, reflecting the desire to ensure high-quality advice and good client outcomes. They will also be required to identify and remedy issues arising with processes.
It is expected that the Quality Manager will work independently to produce a high-quality end product at volume. The Quality Manager must be able to work efficiently within a project framework, managing timelines, coordinating with various stakeholders, and ensuring that project goals are met on time and within scope.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
* Level 4 Financial Advice qualifications are essential.
* Pension Transfer Specialist qualification or experience in reviewing advice in this area is required.
* Experience in supporting the construction of corporate and group advice, including answering technical queries.
* Level 6 financial advice qualification is considered advantageous.
* Relevant compliance exams such as the CISI Diploma in Investment Compliance or ICA Advanced Certificate in Compliance considered favourably.
* Corporate and Trust experience deemed beneficial.
PREFERRED SKILLS & EXPERIENCE
* Client-focused and conscientious
* Technically minded with strong analytical skills
* Excellent communication and relationship-building abilities
* Pragmatic, practical, and efficient in managing tasks and deadlines
* Proficient in IT systems and software relevant to compliance and MI tasks
BENEFITS PACKAGE:
* Pension: Following three months of employment, if eligible, the Company will auto-enrol the employee into a pension scheme, in accordance with its pensions auto-enrolment obligations.
* Life Assurance: Following six months of employment or on earlier completion of the employee’s probationary period at 4 x basic salary.
* Income Protection: Following six months of employment or on earlier completion of the employee’s probationary period at 65% of basic salary (6-month deferment).
* Critical Illness Cover: Following six months of employment or on earlier completion of the employee’s probationary period at 2 x basic salary.
* Private Medical Insurance: Following six months of employment or on earlier completion of the employee’s probationary period currently with £100 excess payable. Cover does not include any pre-existing conditions and related illnesses.
* Holidays: 25 working days paid holiday in each year.
* Bank Holidays: 10 days paid holiday (rather than the official 8).
* Birthday Leave Day: An additional day of paid annual leave.
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