Job Title: Collaboration Manager Location: Leicester - Lutterworth NDC Job Length: Fix Term Working Hours: 37.5 Competitive Salary with extensive benefits: Monthly product allowance – alcoholic & non-alcoholic options available Private Medical options Life Assurance Company bonus scheme Access to 24/7 GP services Enhanced pension contribution Generous holiday (inc bank holidays) Access to a range of high street discounts Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. Job Overview We are seeking a dynamic and collaborative Collaboration Manager to join our team at Britvic, a leading company in the Food & Beverages industry. In this role, you will be responsible for managing and developing external customer supply relationships to achieve service delivery targets and cost management through forecast accuracy and a collaborative mindset. You will work closely with internal stakeholders across various teams to drive continuous improvement and goal delivery. Role Responsibilities Manage all supply chain end-to-end responsibilities, driving improved customer service, availability, and forecast objectives. Responsible for the forecast, customer relationship, and cost-to-serve strategies with customers and channels. Aligned to the internal customer management leadership team for the account/channel, and responsible for directing the supply chain relationship within 'One Carlsberg Britvic'. Lead the planning and seamless execution of new product development (NPD) in the customer/channel. Manage the short-term operational forecast window and lead Britvic's forecast process with Customer Management and customers. Influence beyond the 20-week forecast window, ensuring smooth transition between long-term and short-term timelines. Drive improved availability via internal and external links, and develop broad and deep relationships with all customer supply chain contacts. Provide accurate and timely data to support key decision-making processes. Regularly evaluate customer \"Cost to Serve (CTS) Profile\" data to optimize supply chain costs and build and set annual Account CTS Targets. Experience and Key Attributes FMCG supply chain or commercial experience. Comprehensive understanding of SAP & APO systems. Experience in influencing key stakeholders. Full understanding of Sales & Operations Planning (S&OP) process and link to commercial sell-in process. Strong customer-facing experience. Excellent persuasion, influencing, presentation, stakeholder management, personal effectiveness, commercial awareness, and facilitation skills. Proficiency in Excel, APO, PowerPoint, Word, and high-level numerical & analytical skills. Education A degree or equivalent qualification is required. Certifications Full driving license – Requirement to be fully mobile. This is an exciting time to join our newly formed business – with their incredible individual history’s, innovation of products and some of the UK’s most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people. Interested in finding out more? Apply today and a member of the recruitment team will be in touch! Application Process: We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible. We look forward to receiving your application.